Volcano Servers

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Customer Support


Context Help

If you lose your way inside our Control Panel, the first thing you should do is click the Help button, which is visible on each page. A pop-up menu will show up. It includes comprehensive info about all the operations that you can perform on the given page. Each pop-up menu opens on the very same page so that you can quickly return to your work.

Video Tutorials

We have an extensive variety of instructional video clips describing how to work with our web hosting Control Panel. They're created for those of you who want to see how things are being done rather than only reading articles. In this way, anyone can swiftly get to know our hosting Control Panel by merely watching our step-by-step tutorial video clips.

F.A.Q.

If you can't discover the answer you are looking for, have a gaze at our extensive FAQ database, which covers questions asked by real people and provides real solutions. We constantly "revamp" our FAQ database with new Q&A's so as to cover all the innovations and new additions to our platform.

Ticketing System

If you still can't find the answer you are looking for in the Frequently Asked Questions section either, you can contact our excellent team of customer support engineers available 24x7x365 and eager to assist you with any query. Each support ticket you submit will be replied to in less than sixty minutes (the average trouble ticket response time is just twenty minutes), so you will never have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 256857

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com